http://www.pmg.org.za/node/29273
QUESTION 1079 / NW1199E
DATE OF PUBLICATION: Friday, 01 April 2011
INTERNAL QUESTION PAPER NO 10 of 2011
Mr S G Thobejane (ANC) to ask the Minister of Home Affairs:
Why does her Department not apply the use of the character Š in capital with regard to Sepedi names in line with section 6(2) of the Constitution?
NW1199E
REPLY:
The Department of Home Affairs implemented a project throughout the country, which incorporated all special characters, including this one. The project went live during the third week of March 2011. Therefore, all new applications received, in respect of birth, marriage, and death certificates will have these characters, when the certificates are printed.
Showing posts with label birth certificate. Show all posts
Showing posts with label birth certificate. Show all posts
Friday, 6 April 2012
Monday, 2 April 2012
Agreements with other Departments
http://www.pmg.org.za/node/29273
QUESTION 1103 / NW1225E
DATE OF PUBLICATION: Friday, 01 April 2011
INTERNAL QUESTION PAPER NO 10 of 2011
Ms A T Lovemore (DA) to ask the Minister of Home Affairs:
What are the details of the commitments made by her Department on delivery agreements concluded with other Departments as referred to in the Stategic Plan (details furnished)?
NW1225E
REPLY:
The Delivery Agreements which have been signed are with:
· The Minister of Health (Outcome 1)
· The Minister of Basic education (Outcome 2) and
· The Minister chairing the Justice, Crime Prevention and Security Cluster (Outcome 3).
Respectively, the main commitments in these Delivery Agreements relate to the registration of births and deaths, and the provision of statistics, the registration and documentation of school children, and the protection of identity and citizenship.
QUESTION 1103 / NW1225E
DATE OF PUBLICATION: Friday, 01 April 2011
INTERNAL QUESTION PAPER NO 10 of 2011
Ms A T Lovemore (DA) to ask the Minister of Home Affairs:
What are the details of the commitments made by her Department on delivery agreements concluded with other Departments as referred to in the Stategic Plan (details furnished)?
NW1225E
REPLY:
The Delivery Agreements which have been signed are with:
· The Minister of Health (Outcome 1)
· The Minister of Basic education (Outcome 2) and
· The Minister chairing the Justice, Crime Prevention and Security Cluster (Outcome 3).
Respectively, the main commitments in these Delivery Agreements relate to the registration of births and deaths, and the provision of statistics, the registration and documentation of school children, and the protection of identity and citizenship.
Wednesday, 5 October 2011
Passports 1: Birth Certificates 0
Jack up birth certificate process
July 14 2011 at 09:00am
The Minister of Home Affairs has certainly done a good job when it comes to the issuing of passports.
It generally takes two weeks from application to get your passport. She must be given credit for turning this section of her department around.
Unfortunately, this is where efficiency stops.
I applied for an unabridged birth certificate for my son on January 24. The application process was quick and easy.
I was told, at the Randburg office, that the process would take eight weeks. It is now 24 weeks later and still nothing.
I personally visited the Randburg office four times between March and April – each time the clerk marked my application as urgent on the computer system.
On April 12, I met a senior employee called “Gift” who said he would take up my case with the head office in Pretoria.
He assured me that on April 19, my certificate would be ready for collection. Needless to say, nothing arrived.
On May 5, I called the head office call centre, and was given a reference number and told to call back in a week. I phoned again on June 10 and was given a new reference number. This time a woman named Pam said I could fetch the document in Randburg in three weeks.
I phoned again today, July 8, and the woman on the line said my application was marked as urgent and somebody worked on the file on June 6 according to the system, but nothing had been done. I was told to call back again in three weeks.
Dear Minister, your department’s inefficiency is wasting people’s time. May I remind you that time is money?
You need to pull the birth, marriages and death registration sections of your department in line, just as you have done with passports.
Cliff Jackson
Randburg
http://www.iol.co.za/the-star/jack-up-birth-certificate-process-1.1098784
July 14 2011 at 09:00am
The Minister of Home Affairs has certainly done a good job when it comes to the issuing of passports.
It generally takes two weeks from application to get your passport. She must be given credit for turning this section of her department around.
Unfortunately, this is where efficiency stops.
I applied for an unabridged birth certificate for my son on January 24. The application process was quick and easy.
I was told, at the Randburg office, that the process would take eight weeks. It is now 24 weeks later and still nothing.
I personally visited the Randburg office four times between March and April – each time the clerk marked my application as urgent on the computer system.
On April 12, I met a senior employee called “Gift” who said he would take up my case with the head office in Pretoria.
He assured me that on April 19, my certificate would be ready for collection. Needless to say, nothing arrived.
On May 5, I called the head office call centre, and was given a reference number and told to call back in a week. I phoned again on June 10 and was given a new reference number. This time a woman named Pam said I could fetch the document in Randburg in three weeks.
I phoned again today, July 8, and the woman on the line said my application was marked as urgent and somebody worked on the file on June 6 according to the system, but nothing had been done. I was told to call back again in three weeks.
Dear Minister, your department’s inefficiency is wasting people’s time. May I remind you that time is money?
You need to pull the birth, marriages and death registration sections of your department in line, just as you have done with passports.
Cliff Jackson
Randburg
http://www.iol.co.za/the-star/jack-up-birth-certificate-process-1.1098784
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